CVE-2025-10658
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.7 - Authentication Bypass to Support Session Takeover
- Published
- Sep 20, 2025
- Updated
- Apr 8, 2026
- Assigning CNA
- Wordfence
- Evidence observed
- Aug 8, 2026
Primary CVSS
nvd · CVSS 3.1
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:NLow · next 30 days
- Percentile
- 27.2%
- Model date
- Sep 21, 2026
EPSS is a statistical estimate, not a certainty or a measure of impact. Combine it with CVSS, KEV status, exposure and your environment.
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Sources
1- CVE-2025-10658Exploit
Python exploit script for CVE-2025-10658: brute-forces 6-digit OTP in WordPress SupportCandy guest login to achieve full account takeover via admin-ajax.php endpoint.
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