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CVE-2024-57727

CriticalPublished

SimpleHelp Path Traversal Vulnerability

Published: Jan 15, 2025
Updated: Aug 4, 2026
Assigning CNA: mitre
Evidence observed: Feb 13, 2025

Primary CVSS

9.1/ 10Critical

nvd · CVSS 3.1

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

EPSS probability estimate

95.2%

High · next 30 days

Percentile: 99.9%
Model date: Sep 21, 2026

EPSS is a statistical estimate, not a certainty or a measure of impact. Combine it with CVSS, KEV status, exposure and your environment.

CISA Known Exploited

This CVE appears in the CISA Known Exploited Vulnerabilities catalog.

Summary

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Sources

CVE-2024-57727PoC
CVE-2024-57727

Responsible use

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