CVE-2024-28986
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
- Published
- Aug 13, 2024
- Updated
- Oct 21, 2025
- Assigning CNA
- SolarWinds
- Evidence observed
- Aug 15, 2024
Primary CVSS
nvd · CVSS 3.1
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:HHigh · next 30 days
- Percentile
- 99.7%
- Model date
- Oct 17, 2026
EPSS is a statistical estimate, not a certainty or a measure of impact. Combine it with CVSS, KEV status, exposure and your environment.
CISA Known Exploited
This CVE appears in the CISA Known Exploited Vulnerabilities catalog.
Summary
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Sources
http/cves/2024/CVE-2024-28986.yaml
Nuclei TemplatesDeclared conditions
- network: http($.protocol_keys)
- verification: dsl,word($.matchers[*].type)
Responsible use
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