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CVE-2023-50839

CriticalPublished

WordPress JS Help Desk – Best Help Desk & Support Plugin <= 2.8.1 is vulnerable to SQL Injection

Published: Dec 28, 2023
Updated: Apr 28, 2026
Assigning CNA: Patchstack
Evidence observed: Aug 14, 2026

Primary CVSS

9.8/ 10Critical

nvd · CVSS 3.1

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS probability estimate

2.0%

Low · next 30 days

Percentile: 80.0%
Model date: Sep 21, 2026

EPSS is a statistical estimate, not a certainty or a measure of impact. Combine it with CVSS, KEV status, exposure and your environment.

Summary

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.1.

Sources

bug-bounty-findings-o-research-disclosures.Research
Bug Bounty: CVE-2023-50839 IDOR identified in a third-party support component via 'gau' and 'Nuclei'. Despite perimeter redirects, the outdated software remained exposed. Confirmed through manual header analysis. Severity: 5.3 (Medium). Focused on Defense in Depth failures and PII protection. Status: Reported on Intigriti.

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